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 A super-complainant has the right to make a ‘super-complaint’ where they consider there is a feature, or combination of features of a market in the UK that is, or appears to be, significantly harming the interests of consumers. 

Consumer Scotland’s annual report and accounts for the past 2 years provide supporting evidence that it is managed, controlled and acts independently, impartially and with complete integrity.

Further information on and guidance on the super-complaint designation process can be found at: ÌìÃÀӰԺ’s guidance for bodies seeking designation as super-complainants.

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