Consultation outcome

Reviewing the rail delay attribution process which determines the reasons for train service delays

This consultation has concluded

Detail of outcome

The . The outcome makes several recommendations as to alteration of:

  • governance
  • principles and rules
  • processes and systems

Original consultation

Summary

Review of the process for determining the reason behind train service delays also known as delay attribution.

This consultation was held on .

This consultation ran from
to

Consultation description

We are conducting a review of delay attribution which is the process by which the reasons for delays to train services are determined.

This process includes both the ‘what’ and ‘who’ and can affect:

  • our understanding of rail performance overall
  • rail performance compensation

Updates to this page

Published 25 January 2021

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