Research and analysis

Children鈥檚 social care questionnaires 2024

Published 17 October 2024

Applies to England

Summary of findings

We received a total of 43,777 responses to the survey from all audience types this year, of which 6,995 were from children. This was slightly fewer than we received last year (45,655) but included more responses from children (6,614).

These are our main findings:

  • The responses across the different groups of children were broadly in line with last year鈥檚 responses.
  • Most children who responded to the survey were positive about the place where they live or stay and the people they interact with.
  • Nearly all children who responded said they felt safe where they live or stay. But more children in residential special schools said that they did not feel safe all the time than in the previous 2 years.
  • Children living in residential special schools were the most likely to say that they did not get along with their peers, but they were also the most likely to spend time with people who are important to them.
  • Nearly all children living in supported accommodation said that they felt safe where they lived, but they were least likely to spend time with the people who are important to them.
  • Children living in foster care were more likely than other groups to report getting on with other children in the household. More children living in foster care said that they spend time with people who are important to them than last year.

Background

We use online surveys to gather views about children鈥檚 homes, secure children鈥檚 homes, adoption services, fostering services [footnote 1], supported accommodation, residential family centres, boarding schools, residential special schools and further education (FE) colleges with residential provision. [footnote 2]

The surveys are for:

  • children

  • learners

  • parents

  • foster carers [footnote 3]

  • staff

  • social workers

  • other professionals, such as independent reviewing officers

We ask providers to share the online questionnaire with these groups of people on our behalf.

The survey was open between 5 February and 24 March 2024.

We use the responses, along with other information we have, such as previous inspection findings and any concerns we receive, to decide the timing of the next inspection and what to focus on when we do inspect.

Trained staff read the responses as soon as they come in, to identify any potential safeguarding concerns. If they note any concerns, they immediately refer them to the inspectors and their managers, who decide on the appropriate action to make sure that children remain safe at the places where they live or stay. If any responses raise serious concerns, we take the appropriate action immediately. [footnote 4]

The questions we asked in 2024 are the same as those we asked in 2023. They focus on the most important things we want to know about children鈥檚 experiences. This year, we have also included children and young people who stay in supported accommodation, as Ofsted started to register this accommodation in April 2023. We have received 454 responses from children and young people who live in supported accommodation. [footnote 5]

Like last year, we are publishing the accompanying data for all adult responses separately. [footnote 6]

Who are the children we are talking about?

The Department for Education has reported that almost 84,000 children are looked after聽聽. [footnote 7] [footnote 8]

68% of looked-after children live with foster carers.

This year, 6,995 children told us about the place where they live or stay, for example their children鈥檚 home, a residential special school, or with foster carers. Not all of these children are looked after. [footnote 9]

View the accompanying data for this publication in an accessible format.

What we found in 2024

Do you feel safe where you live or stay?

This year, 93% of children living in a children鈥檚 home reported feeling safe 鈥榓lways鈥 or 鈥榤ost of the time鈥, a slight decrease from 95% last year. The percentage of children living in foster care who felt safe 鈥榓lways鈥 or 鈥榤ost of the time鈥 remained consistently higher than other groups, at 99% over the past 3 years. Meanwhile, 97% of children in supported accommodation reported feeling safe 鈥榓lways鈥 or 鈥榤ost of the time鈥.

Children in residential special schools were more likely to say that they 鈥榮ometimes鈥 or 鈥榥ever鈥 felt safe, with 8% choosing these answers this year, up from 7% last year and 5% in 2022.

Figure 1: Do you feel safe where you live or stay?

Children鈥檚 homes (all types) include residential special schools and secure children鈥檚 homes.

View the聽data for figure 1 in an accessible table format.

What children told us about feeling safe where they live or stay:

鈥淭here is constantly kicking off which from my past trauma it makes me feel unsafe and the staff are ok but sometimes I get scared of them I don鈥檛 know why.鈥
(child in a children鈥檚 home)

鈥淚 worry when staff leave the home to work other places.鈥
(child in a children鈥檚 home registered as a residential special school)

鈥淲ell it鈥檚 just weird being away from home. I kind of don鈥檛 know the people here as well as my family and friends so I am not sure I can trust everyone here but it is decent.鈥
(child in a boarding school)

鈥淲hen people have arguments, it upsets me and I feel like I want to leave but this doesn鈥檛 happen very often.鈥
(child in foster care)

鈥淚 really like living here because it gives me a feeling of security.鈥
(child in supported accommodation)

鈥淚 feel safe there. It is not as noisy or as mad as the place I used to live. I like having a regular routine. I really enjoy all the trips out and having lots of opportunity to try new things 鈥 like swimming and going to the park.鈥
(child in foster care)

鈥淚 like where I live and it鈥檚 fun to come back to the house from coming back from my sisters or school. They support me and look after me and try do their best for me. i feel safe and happy and i like all the team and children in the home. They push me to be better at school and in my relationship with my girlfriend.鈥
(child in children鈥檚 home)

鈥淢y placement where I live is great. I feel safe and comfortable. I always can ask for support if I need.鈥
(child in supported accommodation)

Do you get along with the staff where you live or stay?

We asked children how they feel about their relationships with staff or carers where they live or stay. Most children (91%) reported that they get along with staff or carers 鈥榓lways鈥 or 鈥榤ost of the time鈥.

This year, 97% of children in foster care reported that they get along with their carers 鈥榓lways鈥 or 鈥榤ost of the time鈥. The largest change was among the children living in residential special schools: 90% responded 鈥榓lways鈥 or 鈥榤ost of the time鈥, compared with 94% in 2023.

This year, 15% of children in boarding schools said they get along with staff 鈥榮ometimes鈥 or 鈥榥ever鈥, up from 12% in 2023.

Figure 2: Do you get along with the staff where you live or stay?

Children鈥檚 homes (all types) include residential special schools and secure children鈥檚 homes.

View the聽data for figure 2 in an accessible table format.

What children told us about getting along with staff:

鈥淚 always feel very safe and listened to around the staff and other children who live in the house, I always get to do exciting activities and i always have a fun time inside the house because the staff here make it very enjoyable. I love living at the [home].鈥
(child in a children鈥檚 home)

鈥淪ome positive aspects of my boarding experience are the friendliness of the staff, the activities are fun and varied. However, the food served is not at the level or variety advertised, the facilities such as heating are not always working and there is sometimes inconsistencies depending on who the students (i.e., personality type etc)鈥.
(child in a boarding school)

鈥淭hat my carers are really nice and funny I don鈥檛 ever want to leave them I even learned how to use a drill all because of my dad (foster) even when we fall out I love them to bits.鈥
(child in foster care)

鈥淚 am new in to care and i have only lived at the home since December last year. The staff are so nice and friendly and i could not have asked for more support than i have been given since my time here. The staff have help me through a difficult time over the past couple of months and all their help I really am thankful. The home has given me a purpose in life to achieve getting into education and employment. I get along with all the staff and they always have time to talk to all the other young people in the home. I don鈥檛 feel alone anymore living at the home I have built up a better understanding on how to achieve my goals in life. I am 18 soon and all staff are helping me to understand about paying bills.鈥
(child in supported accommodation)

鈥淚 like the staff they are always kind they always care and if you are upset you can talk to them and the young people that you get put with you always fit in we all get along and it is a nice house always clean.鈥
(child in a children鈥檚 home)

Do you get on with the other children where you live or stay?

In the latest survey, 82% of children reported getting along with other children 鈥榓lways鈥 or 鈥榤ost of the time鈥.

Children in foster care were most likely to say that they get along with other children in the household 鈥榓lways鈥 or 鈥榤ost of the time鈥 (91%).

The highest proportion of children who responded 鈥榮ometimes鈥 or 鈥榥ever鈥 were from children鈥檚 homes (27%).

Figure 3: Do you get on with the other children where you live or stay?

Children鈥檚 homes (all types) include residential special schools and secure children鈥檚 homes.

View the聽data for figure 3 in an accessible table format.

What children told us about getting on with the other children:

鈥淭he home in which I live in is fun and everyone gets along I have a good relationship with the other children in the household and I also have a good relationship with my foster carers and I am extremely happy to be living in foster carers care and they always listen to my thoughts and opinions and views also I get along with their children and their care is the BEST place for me.鈥
(child in foster care)

鈥淭he house is one of the best house after my parent home I felt comfortable living in, I have access to community activity, the children in the home are lovely and staff are friendly. i have access to lot of sensory toys, indoor activity. i am always supported by staff to live independently as i can and they are always there for me when i have emotional Breakdown. my new home is a lovely home to live in.鈥
(child in a children鈥檚 home)

鈥淚 like all my friends and school, I get to play with them regularly and we go swimming, cinema, play tennis and go out for dinner. My carer takes to me clubs, football and swimming, and activities, bowling, climbing, ninja warrior etc. They encourage me to have different friendship groups. I will be going to high school soon and we did a lot of research into the best school for me. I am very happy that my social worker listened to my choice.鈥
(child in foster care)

Do the staff where you live or stay ask you about things that are important to you?

The proportion of children living in children鈥檚 homes and children living in foster care who reported that staff ask them about things that are important to them 鈥榓lways鈥 or 鈥榤ost of the time鈥 was broadly consistent with last year. The majority of children in supported accommodation (92%) also said staff ask them about these things 鈥榓lways鈥 or 鈥榤ost鈥 of the time.

The highest proportion of children who responded 鈥榮ometimes鈥 or 鈥榥ever鈥 were from boarding schools (42%), followed by FE colleges (36%). This is an improvement from 2023, when it was 41% for FE colleges, but remains high. The proportion of 鈥榮ometimes鈥, and 鈥榥ever鈥 responses is also high among children at residential special schools, at 20%. This is similar to last year, when it was 21%.

Figure 4: Do the staff where you live or stay ask you about things that are important to you?

Children鈥檚 homes (all types) include residential special schools and secure children鈥檚 homes.

View the聽data for figure 4 in an accessible table format.

What children told us about staff asking about things that are important to them:

鈥淪taff know what is important for me and always help me to do things i need. they help me see my family and friends, i like it here so much and they are very kind and caring.鈥
(child in a children鈥檚 home)

鈥淭hat my voice is always heard at all times. Also i have an important part of the family who care about me. I can be myself.鈥
(child in foster care)

鈥淭his school has been a great boarding experience and I think that it is very good at keeping their students safe. It has also helped me become more independent and they have made me ask myself the important questions about my future that I wouldn鈥檛 have done on my own.鈥
(child in a boarding school)

鈥渋 feel safe, i have a good relationship with my adults, i feel like i can talk to them about things that are important, doesn鈥檛 matter what it is.鈥
(child in a children鈥檚 home)

鈥淚t鈥檚 a great place to express your feelings and to show your true self. Your confidence builds with the right people around you who support you.鈥
(child in supported accommodation)

Do the staff where you live or stay listen to you?

The percentage of children living in children鈥檚 homes and children living in foster care who said staff listen to them 鈥榓lways鈥 or 鈥榤ost of the time鈥 was 89% and 97% respectively, similar to last year (90% and 95%). Ninety-two percent of children living in supported accommodation responded 鈥榓lways鈥 or 鈥榤ost of the time鈥.

Children living in boarding schools were most likely to report that staff listen to them 鈥榮ometimes鈥 or 鈥榥ever鈥, with 22% choosing these responses. This was a small increase compared with 19% in 2023 and 2022. Twelve percent of children from FE colleges said that staff listen to them 鈥榮ometimes鈥 or 鈥榥ever鈥, an improvement from 18% in 2023 and 22% in 2022.

Figure 5: Do the staff where you live or stay listen to you?

Children鈥檚 homes (all types) include residential special schools and secure children鈥檚 homes.

View the聽data for figure 5 in an accessible table format.

What children told us about staff listening to them:

鈥淰ery nice I鈥檓 in my second year here and it鈥檚 great the staff are amazing and very caring and always ask if you鈥檙e okay and if you have an issue they are always there to listen and help you, I cannot fault our residential staff at all they are amazing and always reassure you and make you feel safe. They鈥檙e amazing.鈥
(child in an FE college)

鈥渂ecause sometime staff annoyed me but same time i am appreciate that they have help me every time when i needed but I鈥檓 still happy because the staff most lucky to have them! some time they keep stay inside, haven鈥檛 take me to go out often.鈥
(child in a residential special school)

鈥淭he food is very nice here. I would eat this all the time, even at home. The boarding staff are always very kind and always listen to me. The boarding is very fun as there is a lot of stuff to do here. The people here at boarding are very easy to get along with. We learn a lot of important things that we may need in the future. Bye bye.鈥
(child in a boarding school)

鈥淭hey listen when I ask for overnights with family and my boyfriend. They help me get to work and college. They care and keep me safe聽.鈥
(child in a children鈥檚 home)

鈥渢he staff is very caring and they listen to everything that I have to say, they are very supportive with what I do and they don鈥檛 judge me for anything. I feel very listened to here.鈥
(child in supported accommodation)

鈥淚t鈥檚 a comfortable place and they care about our problems. Staff support us with anything we need and they always try to talk to us and make us feel as if this is our home. I am happy here and haven鈥檛 been in a good place before in the UK like I am here because we get freedom and they treat us like adults.鈥
(child in supported accommodation)

Do you spend time with people who are important to you?

This year, 77% of children living in children鈥檚 homes said they get to spend time with people who are important to them 鈥榓lways鈥 or 鈥榤ost of the time鈥. This was similar to the proportion in 2023 (78%). Among children living in foster care, 76% responded 鈥榓lways鈥 or 鈥榤ost of the time鈥 鈥 a small improvement from 74% in 2023.

Children living in supported accommodation were the most likely to respond negatively to this question, with 26% choosing 鈥榮ometimes鈥 or 鈥榥ever鈥. Children staying in residential special schools had the highest proportion of 鈥榓lways鈥 and 鈥榤ost of the time鈥 responses, at 85%. This was also the highest positive response rate last year (84%).

Figure 6: Do you spend time with people who are important to you?

Children鈥檚 homes (all types) include residential special schools and secure children鈥檚 homes.

View the聽data for figure 6 in an accessible table format.

What children told us about spending time with people important to them:

鈥淚 call my foster carers mum and dad and their children are my brothers and sisters. I am an only child and always wanted brothers and sisters. My foster brother calls my Mum - mum, when I FaceTime her and we all ok with that.鈥
(child in foster care)

鈥淚 like my activity鈥檚 going to SPACE and jungle world. Staff help me with my independence. They help make sure I see my mum and brothers every week and keep them up to date with all of my fun or anything important.鈥
(child in a children鈥檚 home)

鈥渢he home is sweet, the staff are nice and caring and it is closer to where my mum lives. the staff are really funny and sound and the manager is the best one i鈥檝e had whilst i鈥檝e been in care :)鈥
(child in a children鈥檚 home)

In the last week, did you do something fun?

Among children living in children鈥檚 homes, 92% said they did something fun in the last week, compared with 94% in 2023. The proportion of children living in foster care who responded 鈥榶es鈥 remained the same as last year, at 96%. Of children living in supported accommodation, 83% said they did something fun the previous week.

The highest proportion of children saying 鈥榥o鈥 was among children living in boarding schools (18%), supported accommodation (17%) and FE colleges (16%). However, this was an improvement for FE colleges compared with last year, when 1 in 5 children said they did not do anything fun the previous week.

Figure 7: In the last week, did you do something fun?

Children鈥檚 homes (all types) include residential special schools and secure children鈥檚 homes.

View the聽data for figure 7 in an accessible table format.

What children told us about doing something fun:

鈥渋 love that i get to go out all of the time and the staff take me swimming and im getting really good now.鈥
(child in a children鈥檚 home)

鈥淚t is fun because they do lots of fun stuff with the children who are there and they make you feel safe and happy. They also listen to what you have to say and make sure that you are happy and that you make the most out of your time there. So it is a pleasure to be there.鈥
(child in a children鈥檚 home)

鈥淚 like living where we do鈥 it鈥檚 near my friend and I didn鈥檛 have to change my school. She listens to us and makes sure we get to see our Mum and sisters. She鈥檚 kind and makes a good hot chocolate. my room is being decorated too and I got to choose what I wanted.鈥
(child in foster care)

鈥淚 am near college and bury town centre that has things to do, i also go to the gym.鈥
(child in supported accommodation)

鈥淚 am happy where I live, the other people could be better for cleaning but they are good people, my staff they listen to me and they help me to go to football matches and shopping, sometimes to college too.鈥
(child in supported accommodation)

What would you like to tell us about the place you live?

We asked children to tell us anything they wanted to about the place where they lived or stayed. Of the 6,995 children who responded to the survey, 5,615 answered this question.听聽

One of the most common responses from children (around 2,000) was their overall happiness about the place they lived or stayed, describing it as being 鈥榖rilliant鈥 or similar.听聽

Children also commented on the staff or carers where they lived or stayed. Comments were generally positive, but some children felt they were not listened to.听

Children were generally happy about the place they lived or stayed, describing it as fun. Some children, especially in group care, noted that they would like to have more free time. 聽

Thank you to everyone who has completed our surveys and shared their views with us.

Annex of data figures

Data for figure 1: Do you feel safe where you live or stay?

All children Children鈥檚 homes (all types) Foster care Residential special schools Boarding schools Further education (FE) colleges Supported accommodation
Always 72% 72% 90% 72% 56% 63% 83%
Most of the time 23% 21% 9% 20% 38% 32% 14%
Sometimes 4% 5% 1% 7% 5% 4% 4%
Never 1% 1% 0% 1% 1% 1% 0%
Total respondents 6,995 2,448 1,535 519 1,528 511 454

Children鈥檚 homes (all types) include residential special schools and secure children鈥檚 homes.

See figure 1.

Data for figure 2: Do you get along with the staff where you live or stay?

All children Children鈥檚 homes (all types) Foster care Residential special schools Boarding schools FE colleges Supported accommodation
Always 54% 47% 75% 59% 36% 64% 71%
Most of the time 37% 43% 22% 30% 49% 30% 22%
Sometimes 8% 9% 3% 9% 14% 6% 7%
Never 1% 1% 0% 1% 1% 1% 0%
Total respondents 6,936 2,425 1,520 516 1,517 509 449

Children鈥檚 homes (all types) include residential special schools and secure children鈥檚 homes.

See figure 2.

Data for figure 3: Do you get on with the other children where you live or stay?

All children Children鈥檚 homes (all types) Foster care Residential special schools Boarding schools FE colleges Supported accommodation
Always 35% 29% 53% 34% 24% 32% 55%
Most of the time 47% 44% 37% 46% 64% 51% 30%
Sometimes 15% 23% 7% 19% 12% 15% 10%
Never 2% 4% 2% 1% 1% 1% 5%
Total respondents 6,813 2,375 1,459 515 1,513 509 442

Children鈥檚 homes (all types) include residential special schools and secure children鈥檚 homes.

See figure 3.

Data for figure 4: Do the staff where you live or stay ask you about things that are important to you?

All children Children鈥檚 homes (all types) Foster care Residential special schools Boarding schools FE colleges Supported accommodation
Always 57% 66% 78% 52% 24% 33% 73%
Most of the time 24% 23% 15% 28% 34% 31% 19%
Sometimes 16% 9% 5% 18% 35% 26% 7%
Never 3% 1% 1% 2% 7% 10% 1%
Total respondents 6,916 2,405 1,518 515 1,522 508 448

Children鈥檚 homes (all types) include residential special schools and secure children鈥檚 homes.

See figure 4.

Data for figure 5: Do the staff where you live or stay listen to you?

All children Children鈥檚 homes (all types) Foster care Residential special schools Boarding schools FE colleges Supported accommodation
Always 62% 61% 80% 64% 44% 58% 76%
Most of the time 26% 28% 17% 23% 35% 30% 16%
Sometimes 10% 10% 3% 10% 19% 9% 7%
Never 2% 2% 1% 3% 3% 3% 0%
Total respondents 6,922 2,418 1,522 514 1,512 511 445

Children鈥檚 homes (all types) include residential special schools and secure children鈥檚 homes.

See figure 5.

Data for figure 6: Do you spend time with people who are important to you?

All children Children鈥檚 homes (all types) Foster care Residential special schools Boarding schools FE colleges Supported accommodation
Always 49% 51% 49% 61% 42% 45% 51%
Most of the time 29% 26% 27% 25% 36% 34% 23%
Sometimes 20% 20% 21% 14% 21% 20% 24%
Never 2% 3% 3% 1% 2% 2% 2%
Total respondents 6,917 2,410 1,521 512 1,518 509 447

Children鈥檚 homes (all types) include residential special schools and secure children鈥檚 homes.

See figure 6.

Data for figure 7: In the last week, did you do something fun?

All children Children鈥檚 homes (all types) Foster care Residential special schools Boarding schools FE colleges Supported accommodation
Yes 89% 92% 96% 91% 82% 84% 83%
No 11% 8% 4% 9% 18% 16% 17%
Total respondents 6,918 2,417 1,511 515 1,515 510 450

Children鈥檚 homes (all types) include residential special schools and secure children鈥檚 homes.

See figure 7.

Footnotes

  1. 鈥楢doption services鈥 includes voluntary adoption agencies and local authority adoption services. We sent the surveys to regional adoption agencies, where they now carry out some local authorities鈥 adoption functions. 鈥楩ostering services鈥 includes independent fostering agencies and local authority fostering services.听

  2. Under the Care Standards Act 2000, Ofsted has the powers to inspect these types of services. There is no law to say that children, staff and professionals have to share their views with us through this survey. It is optional, and we highly value the information we receive.听

  3. We do not inspect individual foster carers. We inspect the local authorities and agencies that recruit them.听

  4. For more on how we use information,聽see our privacy notice.听

  5. We sent surveys to 168 supported accommodation providers who were active on 30 Jan 2024. Of these, 109 providers returned responses.听

  6. The data throughout the report has been rounded to the nearest whole number. This means that some percentages may not add up to exactly 100%.听

  7. A child who is looked after by a local authority (referred to as a looked-after child) as defined in section 22 of the Children Act 1989 means a child (0 to 18 years of age) who is subject to a care order (or an interim care order) or who is accommodated by the local authority.听

  8. , Ofsted, November 2023.听

  9. In relation to children鈥檚 homes and fostering services, the responses from children do not solely relate to looked-after children. A number of children who are not looked after receive services:聽for example, children who receive short breaks or are placed under other arrangements. Most users of short breaks are children who have special educational needs and/or disabilities,聽but other children in need may also receive short breaks. The breaks usually have 2 aims: to enable the child to participate in fun, interesting and safe activities and to provide a break for parents.听