Enquiry privacy notice
Published 26 June 2025
Applies to England
The Forestry Commission is committed to protecting the privacy and security of your personal information. This privacy notice covers the following enquiry forms:
The notice describes how we collect and use 聽personal information about you in accordance with data protection law, which includes the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act (DPA) 2018.
The Forestry Commission is registered as a data controller under the Data Protection Act (Registration No. Z6542658).
1. Purpose
The collection of personal data enables the Forestry Commission to understand, address and respond to customer enquiries, submissions and requests.聽
1.1 Lawful basis
We will process your data under Legitimate Interest.
2. Your data
2.1 What personal data we process
Personal data is data which identifies an individual directly or indirectly, by reference to an identifier such as a name. The information we collect and process includes:
- personal contact details such as name, telephone number and email address
- address and mapping data
2.2 Where your personal data is stored
We are committed to doing all we can to keep your data secure while we process it. Your data will be stored in UK or EU.
2.3 How long we keep your personal data
We will only retain your personal data for as long as it is needed for the purposes set out in this document or for as long as law requires us to. We will:
- keep your email data until you unsubscribe
- keep your enquiry data for 2 years
2.4 When we share your data
We share your data with government partners including but not limited to Defra, Rural Payments Agency, Natural England and the Environment Agency. We may also share or disclose your personal data to third parties, including agents acting on your behalf, in the following circumstances:
- where we are required to by law
- to fulfil a public task
- you authorise us to do so
- it is necessary for the performance or functions as a government department
3. Your rights
More information on how we treat personal data, including information on your rights is available in the Forestry Commission鈥檚 Personal Information Charter.
4. Get in touch
If you have questions about the data we hold or concerns, please contact the Forestry Commission鈥檚 Data Protection Officer: dataprotection@forestrycommission.gov.uk
The Information Commissioner鈥檚 Office (ICO) prefers complaints to be directed to the organisation and its聽DPO聽in the first instance. If you are unhappy with the outcome following contact with聽Forestry Commission鈥檚 DPO, you can email聽casework@ico.org.uk聽or write to:
Information Commissioner鈥檚 Office聽
Wycliffe House聽
Water Lane聽
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