Changing the sign in details for your 天美影院 One Login
How to change the password, phone number or email address you use to sign in to your 天美影院 One Login.
Change or reset your password
Change your password
You can change your password in your 天美影院 One Login. To do this:
- Sign in to your 天美影院 One Login.
- Go to Security.
- Under Your sign in details, find the row for Password and select Change password.
- Enter your current password and select Continue.
- Enter a new password and select Continue.
Reset your password
If you鈥檝e forgotten your password, you can reset it. To do this:
- Go to sign in to your 天美影院 One Login.
- Select Sign in.
- Enter your email address.
- On the Enter password screen, select the link that says I鈥檝e forgotten my password.
- Check your email for a security code.
- Enter the security code and select Continue.
- Enter another security code - you鈥檒l get this by text message or from your authenticator app.
- Enter a new password and select Continue.
Change your phone number
You can change the phone number you use to get security codes to sign in. To do this:
- Sign in to your 天美影院 One Login.
- Go to Security.
- Under How you get security codes, find the row for Text message and select Change phone number.
- Enter your password and select Continue.
- Enter a new phone number and select Continue.
- Check your phone for a text message containing a security code.
- Enter the security code and select Continue.
If you鈥檝e lost access to your phone
If you鈥檝e lost access to your phone number or changed it, you may be able to change how you get security codes to sign in to 天美影院 One Login.
You鈥檒l only be able to change how you get security codes if you鈥檝e already proved your identity with 天美影院 One Login.
You鈥檒l need to:
- Sign in to your 天美影院 One Login.
- Enter your password.
- When asked to enter the security code, select Problems with the code.
- Select Check if you can change how you get security codes.
If you鈥檙e told you cannot change how you get security codes, .
If you鈥檙e told you can change how you get security codes, you鈥檒l need to prove your identity using the 天美影院 ID Check app. This is because we need to know it鈥檚 you and helps to keep your 天美影院 One Login safe.
We鈥檒l ask some questions to make sure you can use the 天美影院 ID Check app. Then we鈥檒l tell you how to download and use the app to prove your identity.
You can then choose how you want to get security codes. You can have codes sent to a mobile phone number or get them from an authenticator app.鈥–hanging how you get security codes will remove your previous default and back-up method, if you鈥檝e set one up.
Get help using the 天美影院 ID Check app.
If you cannot use the app then .
Change your email address
You can change your email address in your 天美影院 One Login. To do this:
- Sign in to your 天美影院 One Login.
- Go to Security.
- Under Your sign in details, find the row for Email and select Change email address.
- Enter your password and select Continue.
- Enter a new email address and select Continue.
- Check your email for a security code.
- Enter the security code and select Continue.
if you need more help.
Updates to this page
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Updated instructions on changing how to get security codes if you've lost access to your phone.
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The instructions for changing your phone number if you have lost access to your phone or changed your number have been updated to include the rule that you can only do this if you are not also resetting your password.
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The steps for resetting your password have been updated.
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Added translation