Guidance

Rural Payments service: check for maintenance and downtime

Check for maintenance and downtime of the Rural Payments service over the next 4 weeks

From:
Rural Payments Agency
Published
10 October 2023
Last updated
8 August 2025 鈥� See all updates

Applies to England

There will be times when the Rural Payments service is unavailable because of essential planned maintenance and updates.

The Rural Payments Agency (RPA) will aim to minimise disruption to the service by scheduling planned maintenance times. We will try to give as much notice as possible about maintenance and downtime of the service, though we may not always be able to do this.

What maintenance and downtime is scheduled

Maintenance and downtime scheduled for the next 4 weeks. Some dates and times may change during the 4-week period.

From To Reason for downtime
6:00 pm Wednesday
20 August		 9:00 pm Wednesday
20 August		 General maintenance
6:00 pm Wednesday
27 August		 9:00 pm Wednesday
27 August		 General maintenance
6:00 pm Monday
01 September		 9:00 am Tuesday
02 September		 Major maintenance
6:00 pm Friday
05 September		 6:00 pm Sunday
07 September		 Major maintenance
6:00 pm Friday
10 September		 9:00 pm Sunday
10 September		 General maintenance

Types of maintenance

There are different types of maintenance that need to be carried out.

Type of maintenance Maintenance details
Major Planned downtime to release new functionality and software upgrades
General Weekly planned downtime to update land and customer details
System To fix system functionality

Updates to this page

Published 10 October 2023
Last updated 8 August 2025 show all updates

  1. Removed down time from 21st of August Added down times 20th of August to the 10th of September.

  2. Downtime added from 4pm to 4.45pm on Friday 1 August.

  3. Removed downtimes that have been completed, added downtime over Friday the 05th of September to Sunday the 07th of September.

  4. Added downtimes notes for the 23rd of July and the 21st of August.

  5. Updated the downtime to the 16th of July

  6. Removed all completed downtimes, added downtime for 09th of July.

  7. Updated downtime started the 25th, no starts 5:15 of the 25th, and ends 9am 26th.

  8. Added downtime for 24th of June.

  9. Removed previous 2 downtimes.

  10. Removed downtime for 18th of June.

  11. Added 4 downtime notices from the 11th of June to the 2nd of July.

  12. Downtime from 19th - 20th of May moved to the 27th - 28th of May

  13. Removed down time date for the 14th.

  14. Removed, rescheduled and added new downtimes.

  15. Removed past downtime from Thursday24th April

  16. Downtime notification added for 24 April 2025 between 6pm and 10pm.

  17. Added down time from 09/04 - 21/05. Removed downtime before 04/04.

  18. Added and removed various dates and times of the downtimes

  19. Removed 2 entries from the 12th of march.

  20. The downtime for the 11th and 12th of March has been added.

  21. Added entry for Thursday 19th March

  22. Downtime notifications added to page for March and April 2025

  23. Updates to Major downtime notifications for December.

  24. Updated planned downtime for the remainder of October 2024

  25. Further updates to October 2024 Downtime notifications added to page

  26. Essential maintenance downtime added for Friday 20 September between 6pm and 8pm

  27. Updated downtime scheduled.

  28. Scheduled downtime added for Wednesday 7 August 2024

  29. Scheduled maintenance added for 22 July.

  30. Updates to planned downtime for July and August 2024.

  31. Updates to June downtime!

  32. Added downtime notification for 13 May

  33. Updates to planned downtime to include additional downtime for 24 April

  34. Updates to Rural Payments downtimes scheduled for May 2024

  35. Updated Rural Payments downtime for May 2024.

  36. Updates to Rural Payments downtime for March/April 2024

  37. Updates to downtime times for the March and April 2024

  38. Updated planned downtime for March

  39. Further updates made to February/March 2024 scheduled downtimes

  40. Downtime scheduled for today 21/02 has been updated

  41. Updated scheduled Rural Payments downtime notifications for February 2024.

  42. Updates to RP downtime scheduled for Friday 19 January

  43. Updates to planned Rural Payments downtime for January 2024

  44. Updates to Friday 12th January 2024 for planned downtime.

  45. Downtime added for week commencing 1 January 2024

  46. Updated downtime for week commencing 18 December.

  47. Update to planned downtime during December 2023

  48. Planned downtime entered for Wednesday 29th November from 6pm to 9pm

  49. Updates to planned downtimes during November and December 2023.

  50. The Rural Payments Service is back online

  51. Rural Payments service unavailable due to unplanned system maintenance.

  52. Updates to planned downtime for essential maintenance to Rural Payments for November.

  53. Change of downtime.

  54. Updated to scheduled Maintenance

  55. First published.

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