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  • Update on DBS customer contact centre services 鈥� 12 December 2022 to 3 January 2023

    Planned industrial action by Hinduja Global Solutions (HGS) staff is set to affect Disclosure and Barring Service (DBS) customer contact centre services.

    • Updated:
  • Statutory disclosure guidance

    This statutory guidance is designed to assist chief officers of police to provide the correct information for enhanced criminal record certificates.

    • Updated:
  • Manual DBS certificates

    This factsheet provides a brief overview of manual DBS certificates, and how they differ from automated certificates.

    • Updated:
  • DBS launches annual Update Service renewal notification for volunteers

    The Disclosure and Barring Service (DBS) is launching its new annual notification service for volunteer subscribers to the Update Service, allowing subscribers to confirm that they still require the service.

    • Updated:
  • Consent Policy

    Our Policy explains how we will use your personal data and outlines your rights under the General Data Protection Regulation.

    • Updated:
  • DBS barring referrals: making representations

    How to make representations to the Disclosure and Barring Service (DBS) when you are being considered for barring.

    • Updated:
  • DBS unusual addresses guidance

    Guidelines for DBS check applicants who don't have a straightforward address.

    • Updated:
  • Deletion of Data

    In certain circumstances you have a right to have personal data held about you erased. This is known as the right to erasure.

    • Updated:
  • Filtering scenario guidance

    Changes to the filtering rules that came in to force on October 28 2023, the following page explains the potential impact on DBS customers

    • Updated:
  • Voluntary disclosure and fingerprint consent forms

    This page is to be used by applicants who have been asked to attend for fingerprints as part of their Standard or Enhanced DBS application only.