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A factsheet to explain the role of the Regulator of Social Housing and Housing Ombudsman Service, and how residents can seek support.
Definitions for terms used in Regulating the Standards
The general requirements for the accounts of private registered providers of social housing.
What the Regulator of Social Housing requires from all private registered providers of social housing for the submission of their annual accounts.
Details of where to send completed applications
How we engage with landlords, and what further action we may take
What we require from each different type of landlord and the approach we will take
This guidance covers the mechanism for private registered providers to apply for exemption under the Rent Standard 2020 (the Rent Standard)
This note applies from 1 April 2024
How we review the information landlords are required to send to us
How to make a complaint about the service you have received from us.
This page includes guidance on which decisions made by the Regulator of Social Housing you can appeal, and how to appeal
An explanation of the information the regulator requires from private registered providers who undertake certain constitutional changes and restructures. The documents on this page are now effective (from 1 April 2024) and a…
Advice for private registered providers who own or manage retirement leasehold accommodation
The form you need to complete to apply to de-register as a provider of social housing under s119 of Housing and Regeneration Act 2008.
This note is part of the statutory guidance under s215 of the HRA 2008 (from 1 April 2024)
Guidance on how to apply to de-register as a provider of social housing
The service standards you can expect from the Regulator of Social Housing.
Explains your rights over your data and how the regulator processes and protects your personal information in line with data protection legislation.
Don’t include personal or financial information like your National Insurance number or credit card details.
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