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Immigration staff guidance on inviting applicants to volunteer evidence to demonstrate a biological relationship.
Tells HM Passport Office staff how to check a person鈥檚 signature is genuine if we do not hold a record of their signature on main index.
If you were adopted, you can add your name and contact wishes to the register.
Tells HM Passport Office staff what a status letter is and how to use status letters with passport applications.
Tells HM Passport Office staff working in the lost, stolen and recovered (LSR) team about duties they must complete as part of the LSR process.
This document tells HM Passport Office staff what information we need about a customer鈥檚 parents and grandparents and what to do if information is missing.
Tells HM Passport Office staff about fees for passport service types, information on fee increases and the circumstances in which a refund may be granted.
Tells HM Passport Office staff who can confirm a customer鈥檚 identity and how they do this.
Tells HM Passport Office staff how to check a damaged British passport received as a supporting document, and how to replace a damaged British passport.
The guidance letter accompanies the authorised persons appointment form.
Tells HM Passport Office staff how to add and record titles and observations on a passport.
Tells HM Passport Office staff how to deal with a passport application for a customer whose claim is through a European Economic Area national who exercised Treaty rights.
Tells HM Passport Office staff about the evidence needed before changing an adult or child鈥檚 name on a passport.
HM Passport Office guidelines for photographers and photographic studios producing photos for UK passports.
Tells HM Passport Office staff about withdrawing passport applications.
Tells HM Passport Office staff how to process passport applications for customers who hold British national (overseas) citizenship.
Tells HM Passport Office staff how to handle customers who exhibit threatening, abusive or violent behaviour.
Tells HM Passport Office staff about replacing documents that have been lost or damaged.
This guidance tells HM Passport Office staff when to ask for extra authorisation from another person or organisation before we issue a passport.
Tells HM Passport Office staff what an interview is, who must attend, how a customer books an appointment and the types of interviews we offer.
Don鈥檛 include personal or financial information like your National Insurance number or credit card details.
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