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Tells HM Passport Office staff how to process passport applications for customers who hold British national (overseas) citizenship.
Tells HM Passport Office staff how adoption affects parental responsibility, nationality and passport applications.
Tells HM Passport Office staff how to handle customers who exhibit threatening, abusive or violent behaviour.
Tells HM Passport Office staff about replacing documents that have been lost or damaged.
Tells HM Passport Office staff how to add observations to passports.
Tells HM Passport Office staff how to physically and electronically cancel a British passport.
Tells HM Passport Office staff what an interview is, who must attend, how a customer books an appointment and the types of interviews we offer.
Tells HM Passport Office staff about the quality, style and appearance required of passport photographs.
Tells HM Passport Office staff about the customer’s place and country of birth and how they must be shown on the passport and in our records.
If your child was conceived through sperm donation you'll need to provide additional evidence to support your passport application.
This document explains the changes to the UK passport, which was introduced in October 2010.
A new passport design was launched on 3 November 2015.
Tells HM Passport Office staff what to do if we issue a passport with an error.
The GRO's clergy newsletter contains guidance, reminders, news items and helpful information for registering marriages.
This leaflet has information on how you can get help renewing your passport and what you should remember when using an organisation to help you apply.
Guidance for HM Passport Office staff on delivery and collection of passports and supporting documents.
Tells HM Passport Office staff about birth registration and how to deal with applications where the birth is not registered, registered late or re-registered.
Tells HM Passport Office staff how to deal with naturalisation and registration certificates issued by UKVI for British passport applications.
This guidance tells HM Passport Office staff what parental responsibility is and why we need it for passport purposes.
Tells HM Passport Office staff how to process notifications and cancel passports held by persons who have not paid child maintenance.
Don’t include personal or financial information like your National Insurance number or credit card details.
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